International Dialing and Texting: Requirements
1: Verification of Local Address Requirements: Some countries require a physical local address only for specific number types (e.g., toll-free, shortcodes, or long codes). Verify if the "geo-restricted" note applies to all cases.
2: Carrier-Specific Restrictions: Some countries have carrier-based limitations that affect SMS deliverability.
1. Australia (AU) 🇦🇺
- ABN (Australian Business Number): Required for business use.
- Sender ID Registration: Custom sender IDs must be registered.
- Compliance: Follow ACMA regulations (Australian Communications and Media Authority).
- Local Address & ID Verification: Required for toll-free or long-code numbers.
- Carrier Restrictions: Marketing SMS requires explicit opt-in.
- Carrier-Specific Limitations: Some carriers may impose additional restrictions affecting SMS deliverability.
2. Canada (CA) 🇨🇦
- Business Registration: Requires a Canadian business number (BN).
- Compliance: Follow CRTC regulations (Canadian Radio-television and Telecommunications Commission).
- Consent: Explicit opt-in required for SMS.
- Carrier Vetting: SMS services may require carrier approval before activation.
- Local Address: Required for geo-restricted numbers.
- Carrier-Specific Limitations: Some carriers may impose additional restrictions affecting SMS deliverability.
3. India (IN) 🇮🇳
- Business Registration: Requires a valid Indian business number (e.g., GSTIN).
- Compliance: Follow TRAI (Telecom Regulatory Authority of India) regulations.
- DLT Registration: Businesses must register on the DLT (Distributed Ledger Technology) platform for SMS compliance.
- Pre-Approved Templates: SMS content must use pre-approved templates.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
4. Ireland (IE) 🇮🇪
- Business Registration: Requires a valid Irish business number (e.g., VAT or CRO registration).
- Compliance: Follow GDPR and ePrivacy regulations.
- Consent: Explicit opt-in required for SMS.
- Local Address: May be required for certain number types.
- Carrier Restrictions: Marketing SMS requires explicit opt-in.
5. Jamaica (JM) 🇯🇲
- Business Registration: Requires a valid Jamaican business number.
- Compliance: Follow OUR (Office of Utilities Regulation) regulations.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
6. Kenya (KE) 🇰🇪
- Business Registration: Requires a valid Kenyan business number.
- Compliance: Follow CAK (Communications Authority of Kenya) regulations.
- Sender ID Registration: Kenyan businesses must register sender IDs before sending bulk SMS.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
7. Malta (MT) 🇲🇹
- Business Registration: Requires a valid Maltese business number.
- Compliance: Follow GDPR and local telecom regulations.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
8. New Zealand (NZ) 🇳🇿
- Business Registration: Requires a New Zealand Business Number (NZBN).
- Compliance: Follow Unsolicited Electronic Messages Act 2007.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
9. Nigeria (NG) 🇳🇬
- Business Registration: Requires a valid Nigerian business number.
- Compliance: Follow NCC (Nigerian Communications Commission) regulations.
- SMS Restrictions: Nigeria enforces strict restrictions on marketing SMS; most promotional SMS are blocked unless pre-registered.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
10. Pakistan (PK) 🇵🇰
- Business Registration: Requires a valid Pakistani business number.
- Compliance: Follow PTA (Pakistan Telecommunication Authority) regulations.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
11. Philippines (PH) 🇵🇭
- Business Registration: Requires a valid Philippine business number.
- Compliance: Follow NTC (National Telecommunications Commission) regulations.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
12. Singapore (SG) 🇸🇬
- Business Registration: Requires a valid Singapore business number (e.g., UEN).
- Compliance: Follow PDPA (Personal Data Protection Act) regulations.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
13. South Africa (ZA) 🇿🇦
- Business Registration: Requires a valid South African business number.
- Compliance: Follow WASPA (Wireless Application Service Providers' Association) regulations.
- Consent: Explicit opt-in required for SMS.
- Local Address: Required for geo-restricted numbers.
- Carrier Restrictions: Marketing SMS must comply with local regulations.
14. United Kingdom (UK) 🇬🇧
- Business Registration: Requires a valid UK business number (e.g., VAT or Companies House registration).
- Sender ID Registration: Custom sender IDs (e.g., "YourBusiness") must be registered.
- Compliance: Follow GDPR and PECR regulations for SMS and voice.
- Local Address: May be required for certain number types.
- Carrier Restrictions: Marketing SMS requires explicit opt-in.
- Carrier-Specific Limitations: Some carriers may impose additional restrictions affecting SMS deliverability.
15. United States (US) 🇺🇸
- EIN (Employer Identification Number): Required for business texting under A2P 10DLC regulations.
- 10DLC Registration: Register brand and campaign with The Campaign Registry (TCR) via GHL’s portal.
- 10DLC Compliance: Unregistered traffic may result in high filtering or fines from carriers.
- Consent & Compliance: Follow TCPA and CTIA rules (explicit opt-in required).
- Toll-Free Verification: Optional for high-volume texting but must be verified.
- Carrier Restrictions: Marketing SMS may be blocked without proper registration.