Inbound Campaign Management

Inbound Campaign Management

Your inbound campaign selections have been saved successfully. Here's what happens next in the process.

Implementation Workflow

1
Strategy & Planning
2
System Configuration
3
Team Training
4
Soft Launch
5
Full Implementation

Next Steps in Detail

Dedicated Team Assignment

We'll assign specialized agents based on your selected campaign types, ensuring they have the right skills for your inbound needs.

System Configuration

Our technical team will set up call routing, IVR menus, and CRM integration based on your specific requirements.

Script Development

We'll create customized scripts for each campaign type, ensuring consistent and effective customer interactions.

Reporting Setup

We'll configure dashboards and reports to track performance metrics specific to your inbound campaigns.

Expected Timeline

Within 24 hours

Kickoff Call

Your dedicated account manager will schedule a kickoff call to review your requirements and answer questions.

2-3 days

System Configuration

Technical setup of call routing, IVR, and integration with your systems.

3-5 days

Agent Training

Specialized training for agents on your products/services and campaign scripts.

5-7 days

Soft Launch

Limited implementation to test systems and processes with a small call volume.

7-10 days

Full Implementation

Complete rollout of all inbound campaigns with ongoing monitoring and optimization.